Shipping policy

Thank you for shopping with MoroccoByHand.

Free shipping on all orders. Estimated delivery times: Morocco 1–2 business days, United States & Canada 5–12 business days, Europe 5–10 business days.

Order Processing
• Orders are processed within 1–2 business days (Monday–Friday).
• You will receive a confirmation email once your order has been shipped.

Shipping Times
• Morocco: 1–2 business days.
• United States & Canada: 5–12 business days.
• Europe: 5–10 business days.
• Other international destinations: 7–15 business days.

Shipping Costs
• We offer free shipping on all orders unless otherwise stated.

Tracking
• Tracking information will be sent by email once your order has been shipped. Please note that tracking updates may take 24–48 hours to appear.

Customs & Import Duties
• International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Delays
• While we do our best to ensure timely delivery, shipping times are estimates and may be affected by customs, holidays, weather conditions, or carrier delays.

Incorrect Address
• Customers are responsible for providing a complete and accurate shipping address. We are not responsible for orders delivered to an incorrect address provided at checkout.

If you have any questions about shipping, please contact us at:
support@moroccobyhand.com